Your order means a lot to us, which is why we are dedicated to providing fast, safe, and reliable delivery services for all of our products. Deliveries are typically made Monday through Friday. Upon receiving your order we choose the courier that can get your product to you fastest. Our chosen carriers indicated below guarantee you the fastest delivery and the ability to TRACK your order the whole step of the way.
Currently CGEAR only ships within the United States. Our rates are as below.
|Continental USA||Puerto Rico, Hawaii, Alaska|
|Order Amount||Shipping cost||Flat Fee|
Currently we only ship within the USA. Please contact CS@CGEAR-SANDFREE.COM should you wish to know if there is a CGEAR near you.
We reserve the right to change or discontinue FREE SHIPPING at any time.
To keep our shipping and handling rates low, we reserve the right to combine shipments, choose the delivery carrier and method of shipping at our own discretion.
Orders within the United States will be charged according to any Duties and Taxes stipulated by the State in which the purchase was made. These charges will be applied upon purchasing the goods.
Any customs or import duties outside the United States are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
RETURN SHIPPING: The customer is responsible for the RETURN Shipping fee.
We take pride in our reputation for quality and value. If for any reason you are dissatisfied with a purchase, we'll assist you with a prompt refund upon the conditions outlined.
Items purchased at a CGEAR Wholesale store or another online store other than cgear-sandfree.com or Amazon FBM may not be returned to here and we advise you to contact the retailer of purchase.
Send the return package to the following address:
CGEAR Customer Returns
3654 Swenson Rd.
St Charles, IL 60174
We don’t exchange items rather we ask you to follow the procedure outlined under “Return an item” and please place another order for the item you wish to order.
If you receive a damaged or defective item, contact a Customer Service Representative within 30 days of delivery at CS@CGEAR-SANDFREE.COM
Please provide in your email:
Once we confirm product is defective, we will immediately send out a replacement product with an RA (Return Slip).
All prices are in US dollars.
The following credit cards / payment method are accepted: VISA, MASTER, AMEX, PAYPAL, GOOGLEPAY, APPLEPAY.
Our prices do not include relevant overseas duties or other custom charges that may be incurred and are beyond our control. You confirm that the credit card that is being used is yours or that you have been specifically authorized by the owner of the credit card to use it.
All credit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your credit card refuses to authorize payment to cgear-sandfree.com we will not be liable for any delay or non-delivery. We take all reasonable care to make our site secure.
Change of order or cancellation is possible only if the goods have not yet shipped.
If the goods have been shipped, then the onus is on the customer to return the goods back the CGEAR at your expense for an exchange/ refund.
In this case, please follow instructions found in RETURN POLICY.
If you are unclear about anything, please don’t hesitate to reach out to us at CS@CGEAR-SANDFREE.COM