Terms and Conditions

For those persons wishing to use our services, they must read and agree to be bound by our policies relating to those services. In particular, we draw you attention to our policies relating to the terms of purchase of our goods.

Welcome to Cgear-sandfree.com. Cgear-sandfree.com provides access to the Cgear-sandfree.com website (the "website") and sell our products to you subject to the conditions set out on this page. Please read these conditions carefully before using the Cgear-sandfree.com website. By using the Cgear-sandfree.com website, you signify your agreement to be bound by these conditions.

PAYMENT METHOD & SECURITY

For all the orders, you are required to make the payment online. The online transaction processing is provided by PayDollar using the highest commercially available encryption technology - 128-bit SSL encryption. All confidential information is automatically encrypted before it is transmitted, to protect the data from being read and interpreted. 3-D Secure authentication is also supported such as Verified by VISA and MasterCard SecureCode.

YOUR ACCOUNT

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering.

Cgear-sandfree.com reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

PRIVACY

Data Privacy Policy

We are committed to protect the privacy of customer’s information. We will not sell, exchange or lease out the information of the customers (including name, email address, mail address, telephone number, credit card details and transaction records) to any third party.

ACCESS TO CGEAR-SANDFREE.COM

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

LICENCE FOR WEBSITE ACCESS

Cgear-sandfree.com grants you a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Cgear-sandfree.com. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Cgear-sandfree.com and its affiliates without express written consent. You may not use any Meta tags or any other ‘hidden text’ utilizing Cgear-sandfree.com’s or its affiliates' names or trademarks without the express written consent of Cgear-sandfree.com. Any unauthorized use terminates the permission or license granted by Cgear-sandfree.com.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of Cgear-sandfree.com as long as the link does not portray Cgear-sandfree.com its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any Cgear-sandfree.com logo or other proprietary graphic or trademark as part of the link without our express written consent.

YOUR CONDUCT

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way

  • for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
  • to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of, or contains, software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any ‘spam’
  • to cause annoyance, inconvenience or needless anxiety
COPYRIGHT AND DATABASE RIGHTS

All content included on the website, such as text, graphics, logos, button icons, images and software, is the property of Cgear-sandfree.com or its subsidiaries or its affiliates or its content suppliers and is protected by Australian law and international copyright and database right laws. The compilation of all content on this website is the exclusive property of Cgear-sandfree.com and its affiliates and is protected by Australian law and international copyright and database right laws. All software used on this website is the property of Cgear-sandfree.com, our affiliates or our software suppliers and is protected by Australian law and international copyright laws.

You may not systematically extract and/or re-utilize parts of the contents of the website without Cgear-sandfree.com express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (either once or many times) for re-utilization of any substantial parts of this website, without Cgear-sandfree.com‘s express written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without Cgear-sandfree.com’s express written consent.

COPYRIGHT CLAIMS

Cgear-sandfree.com and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us.

TRADEMARKS

Cgear-sandfree.com is the exclusive owner of the logos and registered trademarks " CGEAR" and " Cgear-sandfree.com" and of any other sign which includes the word " CGEAR" and the domain name " Cgear-sandfree.com" in Australia and/or other jurisdictions. Cgear-sandfree.com graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Cgear-sandfree.com. Cgear-sandfree.com’s trademarks and trade dress may not be used in connection with any product or service that is not Cgear-sandfree.com’s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Cgear-sandfree.com. All other trademarks not owned by Cgear-sandfree.com that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Cgear-sandfree.com.

OUR CONTRACT

When you place an order to purchase a product from Cgear-sandfree.com, we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we dispatch that product to you and is confirmed by an email we send to you confirming that we have dispatched (the ‘Dispatch Confirmation E-mail’). That acceptance will be complete at the time we send the Dispatch Confirmation Email to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation Email to have been dispatched do not form part of that contract. You are seeking to enter into a contract with Cgear-sandfree.com when you place an order.

EXCHANGE / RETURNS

Please review our Goods Return / Exchange Policy, which applies to products purchased from us.

PRICING & AVAILABILITY

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by email if any products you order turn out to be unavailable.

Prices are subject to change and Cgear-sandfree.com reserves the right to apply changes at any time at its complete discretion. Check the final price of sale before sending the relevant order form. As we deliver to you in person our driver will call you to confirm your whereabouts before delivering your product.

PAYMENT

Please review our Payment Policy, which applies to products purchased from us.

CUSTOMS

Cgear-sandfree.com will take responsibility for all taxes and customs duties for countries such as the United States - for the United States, no extra-fee will be charged on delivery. For all international orders (outside of USA) the recipient may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact the local customs office for further information. Additionally, please note that when ordering from Cgear-sandfree.com, the recipient is considered the importer of record and must comply with all laws and regulations of the country in which the goods are received. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

CHILDREN

Cgear-sandfree.com does not sell products for purchase by children. If you are under 18, you may use Cgear-sandfree.com only with the involvement of a parent or guardian.

ELECTRONIC COMMUNICATIONS

When you visit Cgear-sandfree.com or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

ALTERATION OF SERVICE OR AMENDMENTS TO THE CONDITIONS

We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

EVENTS BEYOND OUR REASONABLE CONTROL

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

SHIPPING METHODS

Please review our Shipping Methods policy, which applies to products purchased from us.

WAIVER

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

GOVERNING LAW AND JURISDICTION

These conditions are governed by and construed in accordance with the laws of Australia. You agree, as we do, to submit to the non-exclusive jurisdiction of the Australian courts. Your statutory rights are not affected by these terms and conditions.

DISCLAIMERS ON CONTENT

Cgear-sandfree.com has made all efforts to prevent the publication on its web site of content describing or representing situations of physical or psychological violence or which, according to the sensitivity of Cgear-sandfree.com’s users, might be deemed to violate civil beliefs or human rights and dignity, in all its forms and expressions.

In any event, Cgear-sandfree.com does not warrant that the contents of the web site are appropriate or lawful in other Countries outside Australia.

However, in the event that such contents are deemed to be unlawful or illegal in some of these Countries, please do not access our web site and, where you nonetheless choose to access it, we hereby inform you your use of the services provided by Cgear-sandfree.com shall be your exclusive and personal responsibility.

Cgear-sandfree.com has also adopted measures to ensure that the content of Cgear-sandfree.com is accurate and does not contain any incorrect or out-to-date information.
However, Cgear-sandfree.com cannot be held liable for the accuracy and completeness of the content posted by Cgear-sandfree.com on its web site, except for its liability for tort and gross negligence and as otherwise provided for by the law.

PAYMENT

Payment can be made by Visa, MasterCard, American Express, JCB. Payment will be debited and cleared from your account upon receipt of your order by Cgear-sandfree.com. You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorization by the card issuer.

If the issuer of your payment card refuses to authorize payment to Cgear-sandfree.com, we will not be liable for any delay or non-delivery.

We take all reasonable care to make our Site as secure as we can make it. All credit card transactions on this site are processed using AsiaPay, a secure online payment gateway that encrypts your card details in a secure host environment. We will also give you the opportunity to securely store your credit card details on our system. These details will be fully encrypted and only used to process card transactions.

INSURANCE

Cgear-sandfree.com insures each purchase during the time it is in transit until it is delivered to you. You will be asked to sign for any goods delivered at which point responsibility for your purchased goods passes to you.

GOODS EXCHANGE POLICY

CGear Sand-Free Ltd stands by our products therefore we offer a one-year limited warranty on manufacture & materials from date of purchase from an authorized CGear Sand-Free Ltd dealer. Our products are made from the highest quality materials & workmanship available. Product repairs or replacements will be determined by CGear Sand-Free Ltd. Upon inspection of the damaged product CGear Sand-Free Ltd will exchange, repair or return the product by courier.

IMPORTANT INFORMATION
  • Your exchange will not be accepted if the product or packaging is damaged.
  • Cgear-sandfree.com will re-deliver the correct size / color and pick up the original style at the same time.
  • Items should be in their original packaging to ensure they are adequately protected in transit.
  • We do not accept liability for goods that are not returned via an accepted Cgear-sandfree.com courier.
  • Goods must be returned to us via the original delivery method used.
OUR POLICY

Items must be returned new, unused and with all Cgear-sandfree.com and designer garment tags still attached.

FAULTY GOODS

Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within one months of purchase. Please note that items that are damaged as a result of wear and tear are not considered to be faulty.

If you would like to exchange a faulty item, please be aware that we can only replace it for the same product in the same size, subject to availability. Where possible, we will offer to repair faulty items.

DELIVERY WITHIN CONTINENTAL USA

i) Delivery within Continental USA incurs a US$8.00 FLAT FEE.

DELIVERY OUTSIDE CONTINENTAL USA

Cgear-sandfree.com will deliver to any country outside of USA however offer different shipping options to meet your needs as listed below.

SHIPPING RATES (as of 20th June, 2011):

ii) Hawaii / Puerto Rico / Canada - US$30.00 FLAT FEE
iii) Global - US$50.00 FLAT FEE

  • Delivery by UPS / Fed Ex where there delivery route is accepted.
  • Consignee will be responsible for shipping costs and relevant duty & VAT charges relevant to the country of import.
  • Cgear-sandfree.com will not be responsible for any freight charges when exchanging products.
  • Your exchange will not be accepted if the product or packaging is damaged Cgear-sandfree.com will return the goods upon receiving damaged goods at the expense of the consignee.
  • All orders require a signature upon receipt.
  • We are unable to redirect orders once items have been dispatched.
  • Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization.